Business Service Monitoring Consultant

As a Business Service Monitoring Consultant, you will:

• Analyze the application and IT infrastructure landscape of enterprise customers
• Use enterprise software tools for automated discovery of infrastructure elements and perform service modelling of applications and dependencies
• Apply best practices for monitoring the availability and performance of applications and underlying infrastructure components, identifying root causes of problems and impact of infrastructure outages
• Install, integrate, upgrade and configure enterprise software solutions for System, Virtualization, Network and Application Monitoring
• Create solid documentation on delivered solutions and deliver on-the-job training to customers
• Offer ongoing support and enhancements to customers

 

 

Knowledge, Skills and Experience

Graduate from Computer Science or Computer Engineering field, BSc / MSc degree

Knowledge of IT system administration fundamentals (operating systems, virtualization, storage, networking)

Good understanding of networking principles and TCP/IP stack

Very good scripting and programming skills

Experience in working with relational databases and SQL

Knowledge and experience in using web services for integrating different systems and applications

Team Player and Doer Attitude

Strong organization skills

Attention to detail and sense of accountability and ownership

Excellent communication skills both in Greek and English